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Audit Log functionality
Overview: We would like an Audit Log feature, to allow us to quality assess and identify data issues properly. Problem Statement: There is currently no way of tracking changes made to the system or recordings, meaning changes are unaccounted for and this opens up a data quality risk for us. Proposed Solution: An Audit Trail feature, allowing us to track: Changes on videos: Title, Description, Tags, Deletions and Creations Video views: Viewed By, Time Viewed etc. Changes to Account Settings across all tabs, such as Members: Addition, Update and Deletions, Integrations: New Integration, Disconnections, Changes to Configuration etc., and General Settings: Changes to Account Name and Logo, SSO Changes etc. The above list is non-exaustive, but these as a starting point would be great to see!
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Schedule video calls
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Suggestions by Screendesk AI
Users will be able to connect their knowledge bases to Screendesk. On each recording users will be able to get a suggested answer.
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