Screendesk
Roadmap
Feature Requests

Boards

Feature Requests
20

Roadmap

Planned

Create your own workflows
Feature Requests
Remove filler words from audio with AI
Feature Requests
Correct transcripts
Feature Requests
Generate captions in different languages with AI
Feature Requests
Store recordings on your own S3 bucket
Feature Requests
Redesign of user management
Feature Requests
Salesforce Service Cloud Integration
Feature Requests
Jira integration
Feature Requests

In Progress

Schedule video calls
Feature Requests
Audit Log functionality
Feature Requests
Suggestions by Screendesk AI
Feature Requests

Complete

SCIM Automating user provisioning
Feature Requests
GET endpoint API
Feature Requests
Improved role based access
Feature Requests
A new "Editor" role
Feature Requests
General Availability for Chrome Extension
Feature Requests
Recorder 2.0
Feature Requests
Zapier integration
Feature Requests
Required titles
Feature Requests
Select what recordings are displayed in integrations
Feature Requests
Static screen recording link that can be added to support agent signature
Feature Requests
Searchability and tags
Feature Requests
Freshdesk Integration
Feature Requests
Edit Videos
Feature Requests
Enable video upload
Feature Requests
Access Console Logs
Feature Requests
Admin can disable live recordings
Feature Requests
SAML / SSO
Feature Requests
Add Record your Screen field in Zendesk forms
Feature Requests
Add Tags to Intercom Conversations
Feature Requests
Restrict access of recordings to logged in users
Feature Requests
Add the possibility to record live screen sharing
Feature Requests
Add Tags to Zendesk tickets
Feature Requests
Intercom Integration
Feature Requests
Helpscout Integration
Feature Requests
Slack Integration
Feature Requests
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